AI Skepticism and Caveats

AIH03 Managing Change in a Microsoft World: Copilot Governance & Change Management

11/20/2025

9:30am - 10:45am

Level: Introductory to Intermediate

Michelle Gilbert

Principal Cloud Solution Architect, Copilot for M365

Microsoft

In the era of artificial intelligence, preparing both technically and behaviorally is essential for leveraging AI tools effectively. This workshop is designed to equip technical admins and change practitioners with the skills needed to foster technical readiness and drive user behavioral change, making AI an integral part of daily operations within the Microsoft ecosystem.

Participants will delve into the technical aspects of Microsoft 365 Copilot, understanding its capabilities and governance. Additionally, the workshop will focus on strategies to encourage user adoption and behavioral change, ensuring that AI becomes a habitual tool for enhancing productivity and innovation.

You will learn:

  • About M365 Copilot
  • About Copilot governance
  • Strategies for user adoption of Copilot